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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joann Perry

March 14, 2025

5  out of  5
rating by Joann Perry
"Great customer service and Israel is awesome. I would recommend them to go to State Farm insurance least they will help you out in time and need and thank you so much."
We responded:
"Thank you, Joann, for your wonderful feedback and for taking the time to share your experience. We're glad to hear that you received great customer service and that Israel made such a positive impression. Your recommendation means a lot to us, and we're glad to have been able to assist you. If there's anything else we can do for you, please let us know."
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The Royal Morrison’s

March 14, 2025

5  out of  5
rating by The Royal Morrison’s
"Recently moved to Florida and I have to say I’m so glad I decided to go with state farm insurance! One word….Trey. He was VERY helpful, he understood my needs and he explained everything to me being that I’m new here, things are different. He made sure I received whatever discounts available. We talked as if we were we friends lol. Overall, my experience exceeded what I expected and I’m very happy with their services. Trey, THANK YOU!!!!!!!!!! You are a gem!"
We responded:
"Thank you for sharing your experience with Trey! It's awesome to hear that he could make your move to Florida smoother and that he provided the support you needed. We're grateful to have you as a customer of Scott Hopson State Farm!"
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Brooke Falkenau

March 13, 2025

5  out of  5
rating by Brooke Falkenau
"I worked with Israel Vargas & am very happy he helped me get an amazing life insurance policy for my daughter! He was very knowledgeable! I will definitely go back for more policies in the future!"
We responded:
"Thank you for sharing your experience with us, Brooke! It's great to hear that Israel was able to assist you in securing a life insurance policy for your daughter. We're glad to know you found his knowledge helpful. We look forward to assisting you in the future. Your feedback is greatly appreciated!"
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Evelin Vargas

March 13, 2025

5  out of  5
rating by Evelin Vargas
"Highly recommend this specific State Farm Insurance!!! I’ve had my electric car insured by them for quite some time and always get greeted and treated very well. Customer service is always a 10/10. I recently purchase a slingshot and was clue less on how the process worked and what kind of instance I needed to get for it. Israel Vargas was very helpful, patient, and kind throughout the process. He understood what my needs were and After getting all my questions answered I knew I made the right choice. Scott Hopson you did an amazing job choosing a GREAT STAFF!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience. It's great to hear that you are pleased with the service you've received for your electric car and now your new slingshot. We're glad that Israel was able to assist you with patience and understanding, ensuring you got the right coverage. We look forward to continuing to meet your insurance needs!"
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Jules Mendez

March 12, 2025

5  out of  5
rating by Jules Mendez
"I have worked with Travis on my auto insurance and I’m just so pleased with his help and thoughtfulness. He really puts his customers first and helps them with whatever they need. Thank you State Farm for having these type of people working for you."
We responded:
"Thank you, Jules, for sharing your positive experience with Travis. It's great to hear how his help and thoughtfulness made a difference in your auto insurance journey. Your feedback is greatly appreciated!"
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elizabeth levin

February 27, 2025

5  out of  5
rating by elizabeth levin
"I have had great experiences with this branch. Recently I have been working with Travis Gailey who has really gone above and beyond. I would recommend this branch to anyone who’s looking for reliable people and a great customer experience!"
We responded:
"Thank you, Elizabeth, for sharing your positive experience with us at Scott Hopson State Farm. It's great to hear that Travis has provided you with exceptional service. Your recommendation means a lot to us!"
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Sumithra Mandrekar

February 20, 2025

5  out of  5
rating by Sumithra Mandrekar
"Heather at Statefarm is awesome, she assisted us promptly in navigating several requests we had with our car insurance over the last year, always offering the best options for us to consider. She is also very timely in her response. It has been a real pleasure working with Heather, we highly recommend her!"
We responded:
"Thank you for sharing your experience with Heather! It's great to hear that she has been able to assist you promptly and effectively with your auto insurance needs. We appreciate your recommendation and are glad to know that Heather's timely responses and dedication have made your experience a pleasure!"
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Daniel Borschke

February 13, 2025

5  out of  5
rating by Daniel Borschke
"There isn't much difference between many of the insurance agents in the area. What is unique is the level of quality help and immediacy. Many thanks to Travis and Scott and the entire team for a job well done and finding all the discounts that we were eligible for along the way."
We responded:
"Thank you, Daniel, for sharing your experience with Scott Hopson State Farm. We're glad to know we could provide the quality and quick help you were looking for. Your feedback is truly appreciated, and we're here to help whenever you need us."
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Shirley Hayes

January 24, 2025

5  out of  5
rating by Shirley Hayes
"We chose to change our insurance coverage to State Farm due to the great customer service received, localty, better price, and more coverage on our car and home insurance. Israel Vargas was extremely informative on plan comparisons and better coverages. He made us feel at ease and we highly recommend you contacting him to see if he can help you save money as well."
We responded:
"Thank you for your great review, Shirley! I'm grateful to hear that Israel provided you with such informative and reassuring service. We truly appreciate your recommendation and are here to help with any of your insurance needs. -Scott Hopson State Farm"
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Rick B

September 16, 2024

5  out of  5
rating by Rick B
"This is my second time obtaining insurance here and dealing with Israel Vargas. Israel is the best insurance agent I have ever dealt with in my long life (old guy here). He is and has been in my experience, exceptionally professional and knowledgeable. I highly recommend him to all looking for insurance."
We responded:
"Rick, thank you for sharing your great experience with Israel. We're so glad he's been able to assist you twice now with your insurance policies. The Scott Hopson State Farm team is grateful to have you as a customer, and we appreciate your kind recommendation of our services to others!"
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Caroline Gonsalves

September 10, 2024

5  out of  5
rating by Caroline Gonsalves
"I have to say that my new insurance rep is great. Very polite and knowledgeable.. ready to any questions that I had. If you need a policy call Israel Vargas.. he makes you feel like your family already. I will definitely be referring my friends and family."
We responded:
"Thank you, Caroline! It's wonderful to hear that Israel made you feel like family and provided the knowledgeable and polite service you deserve. Your recommendation means a lot to us, and we're grateful to know you'll be referring your friends and family. We appreciate your trust and look forward to continuing to serve you!"
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Carmela Gerace

September 5, 2024

5  out of  5
rating by Carmela Gerace
"Israel Vargas was a tremendous help in walking us through adding on additional coverage. Thank you Israel for being patient, kind, and professional in walking us through the steps needed to make it happen. 🙌 Highly recommend!"
We responded:
"Thank you for sharing your experience with Israel! We're glad to hear he could assist you with adding additional coverage. Your kind words about his patience, kindness, and professionalism mean a lot. We're grateful for your recommendation!"
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Aaron S

August 14, 2024

5  out of  5
rating by Aaron S
"As a first-time car and car insurance buyer it was great talking with Israel. He is very friendly and did a lot to bring down the price of insurance by a significant amount and was patient while helping me through the process. Highly recommend"
We responded:
"Thank you so much for sharing your experience, Aaron! It's great to hear that Israel was able to assist you effectively and make your first car insurance purchase a smooth one. Your recommendation means a lot to us!"
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Crystal Guerrero

July 3, 2024

5  out of  5
rating by Crystal Guerrero
"I recently started a policy here after a week of online shopping for vehicle insurance. We all know that Florida is EXPENSIVE. Luckily I had Israel Vargas help me get the lowest price with the best coverage. With 4 vehicles, 2 adults, and two under 25 year old males, it was impossible to find something affordable. Thank you Israel for being patient, kind, and very professional (knowing I was still shopping). I wasn’t harassed with phone calls and text messages like some other places but instead scheduled call back times. I am happy with my choice and now new membership!"
We responded:
"Thank you for sharing your experience, Crystal! We're thrilled to hear that Israel was able to provide you with great coverage at a great price. We appreciate your kind words about his professionalism and patience. Welcome to the Scott Hopson State Farm Insurance Agency!"
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Emmanuel Ebri

July 2, 2024

5  out of  5
rating by Emmanuel Ebri
"I was looking to switch insurance carriers and get the best deal Israel Vargas helped put together a great quote for me that matched all my needs. He was very friendly and informative, and really took the time to explain everything for me, and addressed all my concerns. You earned a new customer thanks to Israel!"
We responded:
"Thank you for sharing your positive experience, Emmanuel! We're thrilled to hear that Israel provided you with excellent service and a personalized insurance quote. Welcome to the Scott Hopson State Farm Insurance Agency!"
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Liz Knudsen

June 5, 2024

5  out of  5
rating by Liz Knudsen
"My experience so far has been excellent. I saved more money than I thought I would, and the customer service was amazing. If anyone needs help with car or life insurance, they should definitely speak to Israel Vargas; he's a great guy. Thank you for everything!"
We responded:
"Thank you for sharing your positive experience with us, Liz! We're thrilled to hear that you saved more money than expected and received amazing customer service. Israel will be delighted to know that he was able to assist you effectively. We appreciate your recommendation and look forward to continuing to provide you with excellent service."
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Kawrl

May 20, 2024

5  out of  5
rating by Kawrl
"I started a quote the night before just exploring my options and the next morning quickly got a call from Israel Vargas. With amazing service and an even better personality. Israel got me set up and saving hundreds annually in no time at all. I had a great chat with him as well and would recommend him 100%"
We responded:
"Thank you for sharing your 5-star experience with Israel! We're thrilled to hear that he provided you with amazing service and helped you save money on your insurance. We appreciate your recommendation and look forward to continuing to provide you with excellent service."
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Darrin Pelletier

May 3, 2024

5  out of  5
rating by Darrin Pelletier
"I worked with Israel Vargas to get my home and auto insurance sorted out. He was fantastic to work with. He was prompt and diligent in getting us the best deal possible."
We responded:
"Awesome to hear, Darrin! We're so glad Israel could assist you with your auto and homeowners insurance, and find you a great deal. Thank you for sharing your 5-star experience!"
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Ruskin Dole

April 29, 2024

5  out of  5
rating by Ruskin Dole
"Israel Vargas has been great to work with when I needed to get new auto and home insurance in Florida! From the start, he has been very quick to respond and goes above and beyond what he needs to do in helping the customer. Even after getting set up, he is quick to respond to questions and follow up requests. In my experience, it is unusual for customer service to be this amazing in the insurance industry."
We responded:
"Thank you for sharing your 5-star experience with Israel! We're grateful to hear he assisted you with new auto and homeowners insurance in Florida, answered follow up questions, and completed follow up requests. We appreciate your kind words and recognition of Israel!"
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Dennis & Carol James

April 12, 2024

5  out of  5
rating by Dennis & Carol James
"Scott and his agency are the consummate professionals. I’ve moved homeowners, auto and umbrella policies to them based on the thoroughness and the professionalism they demonstrate in serving their client!"
We responded:
"Dennis, we appreciate your trust in our team! Thank you for sharing these kind words and your 5-star review. We are grateful to have you as a customer."
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Jim Henry

April 4, 2024

5  out of  5
rating by Jim Henry
"Israel Vargas has proven to be that rare individual who goes well beyond expectations! He has provided not just excellent advise and service but done yeoman's work in finding the right coverage for us. I cannot recommend him highly enough!"
We responded:
"Jim, thank you for your kind words and 5-star review recognizing Israel's hard work and dedication to our customers. Israel goes above and beyond to provide great insurance and customer care. We truly appreciate your recommendation of his services to others."
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S'as A. Frasquatch T.

March 29, 2024

5  out of  5
rating by S'as A. Frasquatch T.
"I recently contacted the agency of Scott Hopson in St. Augustine regarding a Marine Liability Insurance Policy. I, like so many others here, I had no idea that State Farm offered Marine Insurance. Upon referral from our Dockmaster, I asked for agent Israel Vargas. I was surprised and grateful all at the same time to finally find someone whose first response was NOT "Sorry, we can't help you.". I am happy to say that Israel was totally professional, asked me all the right questions and pleasant to talk to. The communication by emails and phone calls was First Class. And the prompt Quotes and Documentation using .pdf files went "smoothly" ! I was so pleased after arranging for Liability insurance for my boat, that I also switched my Auto insurance from the Hartford to State Farm . . . And saved almost $400.00/year on my annual Premium. ( ! ) I believe the slogan I have heard for a long time is True: "Like a Good Neighbor, State Farm is there". KUDOS to Scott Hopson and Israel Vargas for being there for fixed income Retirees like myself _____ Larry 'Kruz' Kruzick S/V SUN SONG II St. Augustine, Fla."
We responded:
"Wow, Larry, this is so great to hear! We're thrilled you had such a positive experience working with Israel! Should you need any assistance in the future, please don't hesitate to reach out to Israel. We're grateful to have you as a customer!"
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rick B

March 22, 2024

5  out of  5
rating by rick B
"I worked with Israel Vargas at Scott Hopson State Farm. He is the best insurance professional I have ever had the PLEASURE to work with. That's saying something, as I am in my 70's and have dealt with many. Need Ins. give him a try., Rick"
We responded:
"Rick, thank you for your kind words and 5-star review recognizing Israel! We're so glad to hear you've had a positive insurance experience with him and we truly appreciate your recommendation of our services to others."
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Iris Romero

March 19, 2024

5  out of  5
rating by Iris Romero
"Highly recommend Scott Hopson's agency for all your insurance needs. We worked with Israel Vargas and he got us into an affordable life insurance plan. Now I can be at peace knowing I have plan in place for my family."
We responded:
"Thank you for your 5-star review, Iris! We appreciate you sharing your positive experience working with Israel. We're so glad he could assist you with an affordable life insurance policy!"
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Carlos Estrada

March 18, 2024

5  out of  5
rating by Carlos Estrada
"Israel Vargas was great to work with! Made the process very easy and smooth. Highly recommend Scott Hopson's agency. They really look out for their clients needs."
We responded:
"Thank you for sharing, Carlos! We're so glad to hear you've had a positive experience working with Israel. We truly appreciate your 5-star review and recommendation of our services to others!"