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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Gary Maki

May 30, 2023

5  out of  5 rating by Gary Maki
"Great service and help. We appreciate having Scott and Christie's help and ability to solve problems."

Curt Tabenske

May 16, 2023

3  out of  5 rating by Curt Tabenske
"After adding homeowners insurance was given a quote for car insurance and signed up for both. Three days later my premium rose 25% because of a rate increase the agent knew nothing about. How can a State Farm representative not know about a 25% rate increase taking effect days later? Very deceptive. Update: After talking to Scott I found out that the representative that I was dealing with was a new hire. Hopefully they will be trained to at least inform future customers that a rate increase is soon to take effect. That way it can be included in the consideration as to whether or not a policy should be written at that time."

Jess Miller

May 9, 2023

5  out of  5 rating by Jess Miller
"Thank you Jasmine for all of your hard work in keeping my original Home Owners Insurance Policy for my home. I know things are very tough for Florida right now, I just want to say thank you very much for all of your help and taking care of everything before time ran out =) I hope that I never need to change my Home Owner's Insurance again, this is a great company with great people =)"

walter yeomans

April 26, 2023

5  out of  5 rating by walter yeomans
"Scott and his staff have been very nice and helpful to us."

Jacob Sober

April 6, 2023

5  out of  5 rating by Jacob Sober
"thumbs up to Trey Alsabrook for being concise and professional in answering my queries. Securing car insurance was a lot easier because of him."

Inna Mazur

March 30, 2023

5  out of  5 rating by Inna Mazur
"Fantastic experience to be a part of your clients family! Thank you, Christie, appreciate your professionalism and kindness!"

ol School baby!

March 27, 2023

5  out of  5 rating by ol School baby!
"The agents at state farm saint Augustine on 10440 are the best!! When you are having personal trouble financially,, theyWILL HELP YOU!! They are very understanding and compassionate folks there. I would not trust anyone else but this place. Please... You have to check them out you will be very satisfied like I am in my opinion. Thank you Scott Hopson agents!! Tha I also find their rates very accommodating for me."

Ray Rodgers

March 3, 2023

5  out of  5 rating by Ray Rodgers
"Prompt, courteous service as always."

Melissa Haynes

February 17, 2023

5  out of  5 rating by Melissa Haynes
"Charli was amazing! Hands down best customer service 💖"

Mark Fielding

February 8, 2023

5  out of  5 rating by Mark Fielding
"Christie was so familiar with us, very personable and easy to work with."

Andrew Hall

February 5, 2023

5  out of  5 rating by Andrew Hall
"Great Customer Service, Fast Response, Helpful reminders and helpful to keep costs down"


December 15, 2022

5  out of  5 rating by CLC
"Quick response"

Carol Dotterman

December 14, 2022

5  out of  5 rating by Carol Dotterman
"Very efficient helpful pleasant Knowledgeable 👍"

Don Honeywell

October 24, 2022

5  out of  5 rating by Don Honeywell
"Trey answered the phone, identified himself and State Farm, listened, provided reasonable answers to my questions. He understood what I needed I didn’t need to repeat myself, I’m very pleased with the way he handled things."

Glass HalfFull

October 18, 2022

5  out of  5 rating by Glass HalfFull
"Great customer service, so happy to work with Christie and team at Scott Hopson."

Sami El Kadi

September 22, 2022

5  out of  5 rating by Sami El Kadi
"Great service. I have 6 vehicles with them and I am very pleased."

Stan Gwara

September 13, 2022

5  out of  5 rating by Stan Gwara
"Top notch service very satisfied"

Yolanda C. Galo

September 12, 2022

5  out of  5 rating by Yolanda C. Galo
"My experience with State Farm has been most pleasant. Everything was handled with professionalism and kindness. Mr. Scott Hopson and Mr. Chris Steele have made things very easy. They provided all the information I needed. I am glad I decided to work with this State Farm Agency."

Shelley Soik

September 8, 2022

5  out of  5 rating by Shelley Soik
"Great service from Charli Kethan. She saved me a lot money. Would definitely recommend this company."

Joseph Stua

August 30, 2022

5  out of  5 rating by Joseph Stua
"Your staff member, Charli Kethan, was very helpful and sent me what I needed quickly. She was very professional. You are lucky to have her working for you and I was lucky that she answered the phone."

Claudia L

August 24, 2022

5  out of  5 rating by Claudia L
"Definitely recommend this agent and Christie in his office! Wow! Timely, efficient, and thoughtful. Diligently added my residential solar system to my home insurance. Due to Christie's dedication to the customer, she trimmed insurance coverages no longer needed on my policies to save me money. They make the extra efforts needed to offer the best for customers."

Gary Gonzales

August 2, 2022

5  out of  5 rating by Gary Gonzales
"It was a pleasure speaking with this local State farm agent. Very kind and courteous thank you so much"

Vic Stagliano

July 26, 2022

5  out of  5 rating by Vic Stagliano
"5 stars to Christie Hopson for taking care of our needs quickly."

Chris Sloat

July 12, 2022

5  out of  5 rating by Chris Sloat
"Stop looking and call them now. Knowledgeable, patient, incredibly helpful and unquestionably THE best customer service."

Denise Robertson

July 7, 2022

5  out of  5 rating by Denise Robertson
"Christie is very pleasant, knowledgeable and is quick to respond to inquires. She is a pleasure to do business with!"